Hospital Appointment & Patient Portal for Ahmedabad Clinic

The Ahmedabad-based clinic was facing significant operational challenges with manual appointment management. The existing system led to:

• ▸Long wait times for patients trying to book appointments via phone
• ▸High no-show rates (approximately 35%) due to lack of reminders and easy rescheduling options
• ▸No centralized patient records, making it difficult for doctors to access patient history
• ▸Administrative overhead consuming valuable staff time
• ▸Limited teleconsultation capabilities, especially during the pandemic

The clinic needed a modern, secure digital solution that could streamline operations while maintaining patient privacy and data security.

Stellar Code System developed a comprehensive healthcare management platform consisting of:

• ▸Secure patient registration and login system with role-based access
• ▸Real-time appointment booking with doctor availability calendar
• ▸Patient profile management with medical history storage
• ▸Appointment history and upcoming appointments dashboard

• ▸Native mobile app for both Android and iOS platforms
• ▸Push notifications for appointment reminders
• ▸Quick appointment booking on-the-go
• ▸Access to medical records and prescriptions

• ▸Centralized appointment management system
• ▸Doctor schedule management
• ▸Patient record management
• ▸Analytics and reporting dashboard

• ▸Video consultation integration
• ▸Secure messaging between patients and doctors
• ▸Prescription management and e-prescription generation

• ▸EHR (Electronic Health Records) system integration
• ▸SMS and email notification system
• ▸Payment gateway integration for online consultations
• ▸Automated appointment reminder system

• ▸Frontend: React.js, React Native for mobile apps
• ▸Backend: Node.js with Express.js
• ▸Database: MongoDB for flexible document storage
• ▸Authentication: JWT-based secure authentication
• ▸Cloud Services: AWS for hosting and data storage
• ▸Third-party Integrations: Twilio for SMS, SendGrid for emails, Zoom API for video consultations

• ▸Phase 1 (Weeks 1-4): Requirements gathering, UI/UX design, database architecture
• ▸Phase 2 (Weeks 5-8): Core development - patient portal and admin dashboard
• ▸Phase 3 (Weeks 9-12): Mobile app development and integration
• ▸Phase 4 (Weeks 13-14): Testing, security audit, and deployment
• ▸Phase 5 (Week 15+): Training, go-live, and ongoing support

The implementation delivered exceptional results:

• ▸62% reduction in appointment no-shows - From 35% to approximately 13%
• ▸40% faster patient onboarding - Reduced registration time from 15 minutes to 9 minutes
• ▸4.9/5 patient satisfaction rating - Based on post-consultation surveys
• ▸85% adoption rate - Within 3 months of launch
• ▸30% reduction in administrative costs - Through automation and streamlined processes
• ▸50% increase in teleconsultation appointments - Especially valuable during peak pandemic times

• ▸Improved patient experience and satisfaction
• ▸Reduced administrative burden on staff
• ▸Better resource utilization and scheduling
• ▸Enhanced data security and compliance with healthcare regulations
• ▸Scalable platform ready for future expansion